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Birgit Collin-Langen: “Holidaymakers´ rights will be strengthened significantly”

The internet has made it easier to book holidays online, however it has also added some difficulties. On 5 May the Parliament and the Council agreed a deal to update the current rules to give online buyers of such packages the same protection as those buying from traditional travel agents. The European Parliament website published an interview to German EPP member Birgit Collin-Langen, responsible for steering the new rules.

How will the new rules strengthen holidaymakers’ rights?

They will be strengthened significantly as they will receive thorough pre-contractual information, the right to termination in case of additional price increases exceeding 8% and benefit from safeguard measures in case of unavoidable and extraordinary circumstances (in which case the organiser should bear the costs for continued accommodation not exceeding three nights).

In addition, the revised directive will regulate onlin -bookings and new booking models which are not covered by the current directive.

How do you think these rules will affect Europe´s travel industry?

The industry will profit from a level playing field with the same rules for the internal market and equally for online and offline offers.

Source: European Parliament

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